Learner Engagement / Enrolment Officer
Position
Learner Engagement / Enrolment Officer
Location
Birmingham Academy
Requirements
Reflections are a dynamic and forward-thinking Training provider dedicated to creating opportunities for learners to excel in their Hairdressing & Barbering careers and are part of the Reflections Hairdressing Group with 2 Academies and 13 salons across Birmingham, Bristol, Gloucester and Taunton.
We are passionate about empowering individuals through education and supporting them into successful careers. We are currently looking for a full-time, enthusiastic, and self-motivated Learner Engagement/Enrolment Co-ordinator to join our Birmingham team.
The Role As a Learner Engagement/Enrolment Co-ordinator, you will play a vital role in shaping the future of our learners. You’ll be the first point of contact for young people looking to start a career in Hairdressing and/or Barbering, guiding them through their enrolment journey and supporting them into apprenticeships or full-time training programmes.
Key Responsibilities: • Engage and recruit young learners for apprenticeships or full-time training programmes. • Support learners in securing employment or placements through liaising with new and existing employers. • Build strong relationships with learners from the beginning of their journey, offering guidance, support, and motivation. • Conduct one-on-one consultations with prospective learners to understand their goals and match them with suitable opportunities. • Organise and lead welcome days, open days, and other recruitment events. • Collaborate with the Marketing Team to promote learner engagement and increase recruitment. • Work closely with the Director and management team to support continuous improvement efforts. • Analyse recruitment and engagement data to drive future strategy.
What We’re Looking For We’re seeking someone with a passion for education and youth development who thrives in a dynamic environment. Essential Qualities: • Experience in working with or supporting young people. • Excellent communication and interpersonal skills. • Strong organisational and problem-solving abilities. • Passionate about making a positive impact through education. • Competent with Microsoft Office applications. • Ability to work flexibly to meet the needs of the business. • Previous experience in the training or education sector.(desirable but not essential) • A full UK driving licence and access to a vehicle.
What We Offer • A supportive and collaborative working environment. • Opportunities for Continuous Professional Development (CPD). • Salary: £23,000 – £25,000 (dependent on experience) + bonuses • 34.08 hours per week. • Contributory Pension Scheme. • 20 days holiday + 3 additional days at Christmas + 2 achievable reward days per year. • Recognition schemes such as Employee of the Month and Achievement Days. • Annual Company Awards Event and Christmas Party. • Employee Referral Scheme.
Ready to Make a Difference?
If you’re passionate about helping young people and making a real difference through education, we’d love to hear from you. Apply today and become part of a team that changes lives.
Apply Now
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